Make the right change. Not just another change.
When the same problems keep slowing your business down, we find out why and help put them right. From understanding the work to improving systems and delivering change, WorkflowMind helps you get it right.
Using WorkflowMind with clients? Explore the consultant platform.
Where do you start?
You don't always need a lengthy investigation. And you shouldn't start building a solution while the real problem is still unclear.
You know something isn't working.
The team is stretched, the same mistakes keep coming back or a system isn't delivering what you expected. We investigate the work behind the problem and establish what will make a difference.
Explore Operational DiagnosticsYou know what needs changing.
You've identified an integration to build, a process to improve or software that needs making fit for purpose. We help scope, build and deliver the agreed change.
Explore Implementation & Improvement
Familiar problems. Expensive workarounds.
The same work keeps coming back.
Orders need correcting. Information is requested twice. Someone has to check every handover because nobody trusts what will happen next.
The software hasn't solved the admin.
You have the CRM, the project tool or the automation. People still move information between them, chase updates and keep their own spreadsheets.
Growth has made the cracks harder to ignore.
The workload is rising, a few people hold everything together and adding another hire feels like the only option.
Find out what's happening, not just what the process says.
The official procedure is only part of the picture. We speak to the people doing the work, follow the handoffs and look at the systems, decisions and exceptions that change how things actually get done.
WorkflowMind brings that information into one place. Conversations become editable process maps. Important details stay linked to their sources. Conflicting accounts remain visible until they can be checked.
Then we can examine the time, repeated effort, dependencies and likely impact of different options.
The right recommendation is only useful if something changes.
Sometimes the answer is a better handover or a clearer responsibility. Sometimes it's making more of a system you already pay for. Sometimes it calls for a new integration, automation or piece of software. We can help turn an agreed improvement into working changes, with clear requirements, testing and a handover your team can use.
Improve the way work moves.
Reduce unnecessary steps, repeated checks and unclear handoffs.
Make existing systems work better.
Fix configuration, improve workflows and connect the applications you already use.
Build what's missing.
Deliver suitable integrations, automations, dashboards and targeted software functionality.
Explore implementation services
We've seen what gets missed. And what good delivery makes possible.
Nine in ten orders needed correcting.
At a vehicle retailer, interviews uncovered the rework, handoff failures and manager dependence hiding behind a straightforward-looking sales process.
Read the investigation£1m+ revenue in the first year.
Commercial positioning, acquisition and CRM infrastructure formed part of the work behind a UK office furniture startup's first year of growth.
Read the projectFrom manual enrolment to connected systems.
At Create PT, enrolment, payments, learning access and communications were brought together to support a business reaching learners across the UK and internationally.
Read the project
Your business keeps what it learns.
A useful investigation shouldn't end as a report that gets filed away. With WorkflowMind, the reviewed process maps, supporting evidence, procedures and decisions can stay in a workspace your team controls.
When the next change comes along, you have a starting point. You don't have to pay someone to rediscover the same work.
The same technology is available to consultants.
Independent consultants and consultancy teams use WorkflowMind to capture discovery, build source-linked maps, review findings with clients and deliver stronger recommendations.
What's taking more time than it should?
Tell us what's happening, what you've already tried and what you're considering next. We'll help establish whether you need an investigation, a defined improvement project or a different route altogether.