More matters shouldn't mean more work chasing the work.
Instructions arrive incomplete. Documents are requested twice. Billing information is re-entered. Experienced people step in to rescue a routine handover. WorkflowMind helps law firms understand the operational pressure around legal services and decide what needs to change.
The delays sit between the milestones.
Matter intake
Incomplete instructions and repeated requests for information.
Administration
Documents, deadlines and responsibilities crossing several people and systems.
Billing
Manual reconciliation and duplicate entry.
Handoffs
Work stalled while another person confirms the next step.
Bring the teams around one process.
Connect the accounts of legal professionals, administrators and support teams. Make the relevant steps, information and decisions visible and reviewable.
Improve the administration supporting client work.
Identify where clearer ownership, stronger procedures, better use of existing systems or targeted technology changes will free capacity.
Keep the firm's operating knowledge in the firm.
Reviewed processes and practical procedures remain available as teams, responsibilities and technology change.
Spend less time moving matters through the system.
Talk through the operational challenge facing your firm.