Question
Define what you’re actually trying to understand.
Become a WorkflowMind Certified Practitioner.
Learn how to investigate how work actually happens, build the evidence behind it and make better-supported decisions about what needs to change.
Practical training. Applied assessment. WorkflowMind certification.
Learn how to investigate the work, not just map it.
WorkflowMind can help you capture and analyse an operation. Knowing what to investigate, what evidence matters and what the evidence is telling you still requires judgement.
Practitioner training teaches you how to apply the WorkflowMind Method to real operational questions.
Reality
Capture how the work really happens from the people doing it.
Evidence
Connect the work to people, systems, time, cost, workload and capacity.
Decision
Use the evidence to understand what deserves attention and what could change.
For people responsible for understanding and changing how work happens.
Consultants
For independent consultants and consulting teams using WorkflowMind to investigate client operations and support recommendations.
Internal practitioners
For people working in operations, transformation, process improvement, continuous improvement, systems, automation and organisational change.
Learn the WorkflowMind Method.
Frame the investigation
Turn a broad problem into a question that can actually be investigated.
Run better process conversations
Get beyond documented processes and understand how the work actually happens.
Build the operational picture
Connect processes to the people, systems, time, cost, workload and capacity behind them.
Investigate what the evidence is telling you
Identify workload, dependencies, handoffs, friction, system issues and potential opportunities.
Support the decision
Turn what you’ve found into evidence-backed options for what should happen next.
WorkflowMind Practitioner Training.
Learn the method by applying it.
A one-day, live instructor-led online programme. In a small group, you’ll work through a realistic operational investigation inside WorkflowMind.
There’s room to discuss the judgement behind the work: which questions to ask, what evidence matters and how to make sense of what you find.
Training and certification
£795 + VAT / person
Includes the live training, practical assessment and certification with a digital badge if you pass.
Enquire about a placeEmail us for the next cohort date.
What the day looks like
Start with the question. Set the scope of an operational decision and practise conversations that reveal how work actually happens.
Work inside WorkflowMind. Build the operational picture together, connecting the process to people, systems, time, cost, workload and capacity.
Follow the evidence. Investigate friction and dependencies, distinguish findings from assumptions and explain which options deserve consideration.
Live online
One full day, led by a WorkflowMind instructor.
Small cohort
Space for discussion, questions and feedback as you work.
Hands-on
Practise on a realistic investigation in the software.
Assessment included
Submit a practical investigation after the training.
Software access for the practical work
If you don’t already subscribe, temporary WorkflowMind access is included during training and assessment. Existing subscribers can use their own account. Continued commercial use afterward requires an appropriate WorkflowMind subscription.
Training a team?
Private cohorts are available for organisations and consultancies. Tell us about your team and we’ll discuss pricing.
Enquire about a private cohortDemonstrate that you can apply it.
Certification follows the practical training. You apply the method to a provided case study or an agreed real-world investigation, then submit your work for assessment against the Practitioner standard.
Learn
Work through the method and a realistic investigation in the live training.
Apply
After training, investigate a provided case study or an agreed real-world question in WorkflowMind.
Demonstrate
Submit your investigation: show how you framed the question, captured the work, connected and interpreted the evidence, and supported your options.
Pass the assessment. Become certified.
Certification means more than completing the course.
A WorkflowMind Certified Practitioner has demonstrated the ability to apply the method in practice.
Application, not attendance.
The standard is what you can investigate, evidence and explain—not whether you were present for the training.
Frame an operational question appropriately
Capture how work actually happens
Build a structured operational picture in WorkflowMind
Connect relevant evidence to the work
Distinguish evidence from assumptions
Identify areas that deserve investigation
Support recommendations with what has been found
A credential you can use.
Certification shows that you have demonstrated the ability to apply the WorkflowMind Method—not simply completed training.
Successful practitioners can share their credential on LinkedIn, websites and proposals.
Upon successful assessment
- WorkflowMind Certified Practitioner status
- A digital certification badge
- A certificate
- Permission to display the credential on LinkedIn, websites and proposals
Learn the method. Apply it to real work.
Build the capability to investigate operations using WorkflowMind and demonstrate that you can apply it.
One-day live online training and practical assessment: £795 + VAT per person. Email us to ask about a place on the next cohort.